Chamblee54

After making the bold move of getting out of bed, PG was ready for action. He was not afraid to answer the phone. It was a robo call from the Health Insurance Marketplace. There were some issues with your account. Please call this 800 number, and tell them you got this call. PG did not listen fast enough to catch the number. Not that he would call it anyway.
When dealing with Government agencies, it is a good idea to answer phone calls and letters. Even if you thought you covered it, another agent may have a different opinion. Obamacare is sort of a good idea, with multiple implementation issues. Both G-d, and the Devil, are in the details.
The first stop was the O-care website. It had been a while since PG visited this facility. The device asked PG to choose a new password. The link was sent to the email address. The link was selected. First you have to answer the security questions. Since PG wrote down these details, this should be easy. No, the device did not like the answers PG gave. Click on the link, start over, and provide the security questions with a few more capital letters. PG was allowed to create a new password.
The new password was written, copied, and pasted into the appropriate fields. Then it was time to log on to HIM wonderland. The password was pasted into the appropriate field. The device said the password was not correct. Refresh the page, enter the user name, include a capital letter at the start, manually type in the password. Bingo.
The site did not show any problems. The same two messages that PG downloaded in April are still there. It is time to call the HIM 800 number, and talk to a person. Maybe the Health Insurance Marketplace needs a gender neutral acronym. Is Obamacare masculine, or feminine?
So the HIM 800 number is called. PG knew to press zero,and speak to an operator. The voice answering droid asked what state PG was in. Georgia. What was that, we cannot understand you. Georgia, with a bit of anger. We cannot understand you. We need to know what state you bought insurance in. Georgia, a bit louder and angrier. We cannot understand what you are saying. Please enter the zip code in the touch tone keypad.
After seven minutes on hold, a very nice man appeared. He looked in his computer, and did not see any problems. Pictures today are from “The Special Collections and Archives, Georgia State University Library”. The spell check suggestions for robo: robot, rob, robe, hobo.