Chamblee54

This content was posted December 12, 2020. … Prescription medication is a part of life. Most of mine deal with hypertension, aka high blood pressure. According to this website, hypertension is the number one co-morbidity for covid-19. It is helpful to take care of this.
I go to a doctor, who sends a script to the pharmacy. The doctor is part of a hospital/medical company. All the stages of this procedure are regulated, and financed, by an insurance company. Since I am over 65, this means medicare, or another layer of nonsense. I will use nick names today. The doctor/hospital is Curly. The pharmacy is Larry. The insurance company is Moe.
Once a year, I go see Curly. He takes a blood sample, and a few instrument readings. Curly sees that I have not died yet, and approves my medications for another year. I did this a few weeks ago.
Friday afternoon, I called Moe. The idea is to get a 90 day supply of the meds. After wading through Moe’s telephone system, and waiting on hold, I am directed to a telephone operator. I tell Moe what scripts I want to order.
I say carefully, and repeatedly, that I want these medications shipped mail order. It is cheaper, and easier, than going to see Larry in person. For some reason, this point often gets lost when medical machines try to work together. I say, over and over, send the meds by mail order. Unfortunately, this is prescription renewal time. Moe needs to call Curly, to confirm that the prescription is valid. Between Curly, Larry, and Moe, something is going to get screwed up.
The call to Moe takes place on friday afternoon. All goes well until 7:41 pm, when a text arrives from Larry. The prescriptions are ready for pickup. The script was sent to the pharmacy, not the mail order house. Buying hypertension medication can make your blood pressure go up.
Larry has an especially stupid phone system. I finally get to talk to a pharmacist. She explains that Curly sent them the prescription, and there is nothing that can be done about it.
This is blood pressure medication. This is not something that people take to have fun. This is boring old amlodipine and benezapril. If something this basic can get screwed up, I can only imagine what would happen with a complicated illness like cancer, or HIV. The idea that Larry is going to distribute the covid vaccine is cause for great concern.
The next step is to call Moe. The phone menu is having a bad day, and asks me to repeat my account number twice. Finally, I get through to a lady, who speaks with a serious accent. The lady asks me to repeat the account number one more time. The lady says that Curly sent the script to Larry, and there is nothing Moe can do about it. I am beyond angry.
It is now friday night. Curly has quit doing business. I will have to wait until Monday morning. Curly has an obnoxious phone system of his own. Curly is a giant bureaucracy. I have no idea who to talk to about this. I just have to wait until Monday morning, call the phone number, and hope for the best. Sometimes, if the first attempt does not work, then the second try will turn out better.
Eventually, this is going to work out. It has so far every time in the past. It can be frustrating, though, and scary. This is a non emergency situation. What would happen if I had to deal with the institutional shadiness of Curly/Larry/Moe, when every second counts?
2025 Update: I now repeatedly tell the doctor to send the drugs by the mail order pharmacy. The last time I had to deal with the local pharmacy, the phone system was so dysfunctional that I do all my business in person. … Pictures today are from The Library of Congress. Jack Delano took the social media picture in October 1941. “Mr. Albert Brissant and his niece who are still living in the Pine Camp relocation area near Evans Mills, New York. They had an antique shop here which they have sold out and are now looking for a new farm.” ©Luther Mckinnon 2025 · selah